kitchen display system

A Guide To Kitchen Display System (KDS) In Restaurant


A Kitchen Display System (KDS) is a computerized system used in restaurants to manage orders and streamline kitchen operations. It replaces traditional paper-based order tickets and helps kitchen staff manage orders more efficiently. Here’s a guide to KDS and how it can benefit your restaurant.


How Does KDS Work?

KDS works by electronically displaying orders in the kitchen, allowing kitchen staff to manage orders more efficiently. When a server enters an order into the point of sale system (POS), the order is automatically sent to the KDS. The KDS displays the order on a screen, including any special requests or modifications. The kitchen staff can then manage the order from the screen, such as marking it as started, completed, or delayed. The KDS can also alert the kitchen staff to any rush orders or high priority items.


Benefits of KDS

Using a KDS in your restaurant can provide several benefits, including:

Increased Efficiency: KDS can help increase kitchen efficiency by streamlining order management and reducing errors caused by paper-based ticket systems.

Improved Accuracy: KDS can help improve order accuracy by providing clear and easy-to-read order tickets, reducing the likelihood of kitchen staff misreading or misinterpreting orders.

Better Communication: KDS can help improve communication between front-of-house and back-of-house staff by providing real-time updates on order status.

Enhanced Customer Experience: KDS can help improve the customer experience by reducing wait times and improving order accuracy.

Data and Analytics: KDS can provide valuable data and analytics on order times and kitchen performance, helping restaurants make informed business decisions.


Types of KDS

There are several types of KDS available, including:

Dedicated KDS: This is a standalone system that is specifically designed for order management in the kitchen. It includes a touchscreen display and can be mounted on a wall or placed on a stand.

POS Integrated KDS: This type of KDS is integrated with the restaurant’s POS system, allowing orders to be sent directly to the kitchen display.

Mobile KDS: This type of KDS allows kitchen staff to manage orders on a mobile device, such as a tablet or smartphone.


Tips for Implementing KDS

Implementing KDS in your restaurant can be a big change for your staff, so it’s important to plan carefully. Here are some tips for a successful implementation:

Train Staff: Provide thorough training for kitchen staff on how to use the KDS system and how it integrates with the POS system.

Choose the Right System: Consider the needs of your restaurant and choose a KDS system that fits your specific requirements.

Customize the System: Customize the KDS system to fit the needs of your kitchen staff, including the order of display and color-coding.

Test the System: Test the KDS system thoroughly before going live to ensure that it is working properly.

Monitor Performance: Monitor the performance of the KDS system regularly to identify areas for improvement and optimize kitchen efficiency.


In conclusion, a Kitchen Display System (KDS) can be a valuable tool for managing kitchen operations in a restaurant. By streamlining order management, improving accuracy, and enhancing communication between front-of-house and back-of-house staff, KDS can help increase efficiency, improve the customer experience, and provide valuable data and analytics to help restaurants make informed business decisions.

We welcome you to contact us at your earliest convenience if you would like to explore these opportunities further.