Eliminate lines
Shorter
Waiting Times
Nobody likes waiting in line to buy a ticket and it also negatively impacts customer opinion of an establishment. Greatly improve customer satisfaction by eliminating long lines.
More roles
Put staff
to better use
Once the staff are freed from being ticket agents you can reassign them to other roles such as helping with seating arrangements and dispensing beverages.
Less staff
Greater
efficiency
You don’t have to have multiple people conducting transactions, instead one will suffice helping the customers who are using the kiosks.